Shipping and Delivery

At Quicknexo, we want your order to reach you safely and as quickly as possible. Below you can find everything you need to know about how we process and ship your order.

 

 

Order Processing

 

Orders are usually processed within 1 to 3 business days once your payment has been confirmed. During busy periods, such as holidays or sale events, processing can take a little longer. Thank you for your patience during these times.

 

 

Shipping Destinations

 

We ship only to addresses within the United Kingdom, and all orders are sent from the United Kingdom. At the moment we are unable to deliver to addresses outside the UK.

 

 

Shipping Costs

 

Shipping is free on all orders. There are no hidden delivery charges at checkout.

 

 

Delivery Times

 

Once your order has been dispatched, delivery usually takes 3 to 5 business days.

 

These timeframes are estimates rather than guarantees, as delivery can sometimes be affected by things outside our control, such as:

 

1. Delays at the delivery company.

2. Bank holidays.

3. Severe weather conditions.

4. Unexpected logistical problems.

 

 

Order Tracking

 

As soon as your order has been dispatched, you will receive a confirmation email with tracking information where available, so you can follow your parcel all the way to your door.

 

 

Orders With Several Items

 

If your order contains several items, they may be sent in separate parcels and arrive on different days. This will not cost you anything extra.

 

 

Incorrect Address Details

 

Please check your delivery address carefully before completing your order. Quicknexo cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address details given at checkout. If you notice a mistake, please contact us as soon as possible and we will do our best to update it before your order is dispatched.

 

 

Lost or Damaged Parcels

 

If your parcel arrives damaged or does not arrive at all, please contact us at info@quicknexo.com as soon as possible. Where you can, include your order number and a photo of the parcel and its contents, so we can help you quickly and resolve the issue with the delivery company.

 

 

Questions

 

If you have any questions about your order or our shipping process, we are happy to help.

 

Email: info@quicknexo.com

Phone: +44 7482 961537